Account Manager – Bangalore, India

Positions Available Account Manager
Number of open positions 1
Role Description
  • Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
  • Reviews all major deliverables to ensure quality standards and client expectations are met.
  • Ensures that client issues are dealt with in an efficient manner, informing the Account Director or Managing Director of any problems that may arise.
  • Owns the contract and contract renewals for new work for an existing client.
  • Approves Change Orders and invoices, and is responsible for payment collections.
  • Works closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project.
  • Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable.
  • Communicates the client’s goals and represent the client’s interests to the team.
  • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
  • Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Educational Qualification MBA
Years of experience 3+ years  of account management/business developer
Critical Skill sets
  • Proven Account Management skills required in order to create, maintain and enhance customer relationships
  • Minimum 2 years of Account management experience
  • Extremely detail oriented
  • Motivated, goal oriented, persistent and a skilled negotiator
  • High level of initiative and work well in a team environment
  • Excellent written and oral communication skills
  • Handles stressful situations and deadline pressures well
  • Plans and carries out responsibilities with minimal direction
  • Undergraduate degree
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